• Chairman of Partners in Change, Inc.

  • With Dana Robinson, developed and continues to advance the concepts and techniques of Performance Consulting and the role of Strategic Business Partner through ongoing field research.

  • Frequent speaker at conferences, including ASTD, International Society for Performance Improvement (ISPI), and Training Directors’ Forum.

  • Co-author of Performance Consulting: Second Edition (2008), Strategic Business Partner: Aligning People Strategies with Business Goals (2005), Performance Consulting (1995), and Training for Impact (1989).

  • Co-author, with Dana Robinson and Ken Blanchard, of Zap the Gaps! Target Higher Performance and Achieve It! (2002).

  • Co-editor of Moving from Training to Performance: A Practical Guidebook (1998).

  • Co-recipient (with Dana Robinson) of ASTD's Distinguished Contribution Award for Workplace Learning and Performance and the Thought Leadership Award from ISA.

  • As Vice President at Development Dimensions International, was chief architect of their most successful training program, Interaction Management.

  • Holds a Master's degree in Genetics from the University of Wisconsin and a second Master's degree in Adult Education from Syracuse University.



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