• Founder and President of Partners in Change, Inc. in 1981. Current President.

  • With Jim Robinson, developed and continues to advance the concepts and techniques of the Performance Consulting Process and the role of a Strategic Business Partner through ongoing field research.

  • Celebrated speaker at international conferences (ASTD, ISPI, TRAINING), with appearances also in Canada, Chile, China, Germany, Iceland, Ireland, Mexico, New Zealand and The Netherlands.

  • Co-author of Performance Consulting: Second Edition (2008), Strategic Business Partner: Aligning People Strategies with Business Goals (2005), Performance Consulting (1995), and Training for Impact (1989).

  • Co-author, with Jim Robinson and Ken Blanchard, of Zap the Gaps!Target Higher Performance and Achieve It! (2002).

  • Co-editor of Moving From Training to Performance:  A Practical Guidebook (1998).

  • Co-recipient (with Jim Robinson) of ASTD's Distinguished Contribution Award for Workplace Learning and Performance and the Thought Leadership Award from ISA.

  • Past member of the ASTD National Board of Directors.

  • Worked as an internal Human Resource professional for nine years.

  • Holds a Bachelor's degree in Sociology from the University of California, Berkeley and a Master's degree in Psychoeducational Processes from Temple University, Philadelphia.



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